We offer open courses and workshops as well as developing in-house bespoke training solutions.
We specialise in quality and business improvement workshops through our dedicated Quality Academy, as well as providing training in leadership development.
We also provide one-to-one coaching and mentoring of senior and middle management, and especially of quality managers, quality engineers and anyone developing a career in quality.
We are passionate about enabling individuals to increase their knowledge and improve their competencies.
Scroll down to see some of the most popular courses that we offer:
Introduction to quality management systems, tools & techniques
Quality management principles; quality management systems (ISO9001:2015); business context; leadership role; quality planning; quality in action; monitoring and measuring; managing risks and opportunities; managing non-conformances; performance evaluation; improvement; examples and templates throughout.
Internal quality auditing (based on ISO9001:2015 and ISO19011)
QMS brief overview; human aspects; the effective auditor; questioning style; planning and scheduling audits; audit preparation; audit execution; evidence evaluation; effective nonconformity writing; corrective and improvement actions; reporting; follow-up and close out. examples, templates and exercises throughout
Introduction to integrated management systems (IMS)
Introduction to management systems; Annex L; context of the organisation; leadership; planning; support; operation; performance evaluation; improvement; integrating and managing the systems – quality, environment and H&S; certification; integrating processes; managing the system; examples and templates throughout
Integrated management system (IMS) auditing
IMS brief overview; human aspects; the effective auditor; questioning style; planning and scheduling IMS audits; audit preparation; audit execution; evidence evaluation; effective nonconformity writing; corrective and improvement actions; follow-up and close out; reporting; examples and exercises throughout the course
Supplier quality assurance and control
Supplier selection and evaluation; supplier requirements; agreeing protocols; first article inspection; monitoring and controlling suppliers; Production Part Approval Process (PPAP); problem resolution; handling rejects; cost recovery; communication and managing relationships; supplier development; supporting business priorities.
Quality in design & new product introduction
Quality in design; new product introduction; change control; advanced product quality planning (APQP); tooling, labelling and packaging; Design & Process Failure Mode and Effects Analysis (D/PFMEA); design for manufacture; stakeholder engagement; quality metrics and standards; quality gates; project control.
Welding quality assurance
Weld appreciation and Welding Co-ordinator courses delivered by our TWI certificated weld engineer. Terminology and symbols; welding methods; identifying faults; NDT; making improvements; implementing controls; gaining approvals.
RWC course includes follow-up on-site review of controls and weld coordinator competence review and sign-off
Quality Management Strategy Workshop
Workshop for current, new and future quality leaders, managers and senior engineers to review best practice and reflect on your business processes, your responsibilities as a quality professional and your personal contribution, to develop strategic plans to enhance your personal contribution to and impact on your organisation’s quality performance.
Review of key quality management concepts, quality principles, quality management system requirements and best practice explained and how to enhance your processes and your personal approach to quality in your organisation
Quality in Composites
Low cost composites: an overview of constituents and typical properties
Manufacturing methods: analysis of attributes of various processes
Defects in manufacturing: factors that contribute to defects and detecting defects
In-service defects: types of defects and inspection methods
Applying quality principles in composites manufacturing: creating methods that enhance the composites production processes